AI Web Chat
AI Web Chat
Erva's AI Web Chat.
Every Visitor Gets a Conversation
A visitor lands on your website at 9:42 PM with a question. Erva's web chat widget greets them, answers the question, asks the right follow-up, and books the appointment — without ever asking them to fill out a form. By the time they close the tab, the job is on your calendar.
No credit card required · Setup in under 5 minutes
24/7 CONVERSATIONAL AI
What Is AI Web Chat?
AI web chat is a 24/7 conversational AI widget that lives on your website and talks to visitors in real time. Unlike a static chatbot, which follows a scripted decision tree and breaks on unexpected questions, AI web chat holds full conversations, gathers the information your business actually needs, and books appointments directly.
Erva's web chat is one of the six capabilities inside the 757Comply Virtual Employee.
THE PROBLEM
Why Most Chat Widgets
Lose Leads
Most service business websites have one of two things: nothing, or a generic "contact us" form. Both fail the visitor. The form sits unanswered until business hours. The visitor moves on. Even worse, sites with old-school scripted chatbots actively annoy visitors with menu-driven flows that never end in a booking.
Erva's web chat is different. She answers in seconds, in plain language, and finishes the job on the same screen.
HOW IT WORKS
What Erva Does In A
Conversation
STEP 01
Greets Based On Context
If the visitor lands on your "Bathroom Remodeling" page, Erva opens the chat with a remodeling-relevant prompt: "Hi — are you thinking about updating your bathroom? I can help." Page-aware greetings get triple the engagement of generic "How can I help?" openers.
STEP 02
Answers Directly
If the visitor asks about pricing, service area, lead time, financing, or what to expect — Erva answers immediately, with the same accuracy as your best-trained team member. Every answer is grounded in your business knowledge base.
STEP 03
Qualifies The Lead
She asks the same intake questions your front desk would ask — service type, address, urgency, contact information. She gathers them naturally, in conversation, not through a form.
STEP 04
Books Appointment In Chat
Real-time calendar availability is offered based on your team's schedule. The visitor selects an option, the appointment is booked, and a confirmation goes out by SMS and email.
STEP 05
Continues Via Text
If the visitor closes the browser before finishing, Erva continues the conversation by SMS — picking up where the chat left off, using the same context. The job still gets booked.
STEP 06
Transfers To Human When Needed
If the conversation needs a person — complicated quote, existing customer issue — she quickly transfers the call with a detailed overview so your team member can pick up without the caller repeating themselves.
What's Included In The Widget
- Custom-branded widget that matches your site's colors, fonts, and tone.
- Page-aware greetings - different opener on different service pages.
- Mobile-optimized - full conversation works on iPhone and Android.
- File and image attachments - visitor can send a photo of the problem.
Multi-language support (English + Spanish on every tier; additional on Growth Pro and above).
Pre-built rules for after-hours, holidays, and high-volume periods.
Unified inbox - every chat conversation lives in the same inbox as your texts and Facebook DMs.
Why Erva Beats
Every Other Chat
Unlike scripted bots that frustrate visitors or simple forms that leave them waiting until tomorrow, Erva handles real, fluid conversations and finishes the job on the exact same screen.
It is not a chatbot.
Erva has no scripted decision tree. She handles whatever the visitor brings up, in natural language, every time.
It books - it does not collect.
Most chat tools end with 'Thanks, someone will reach out.' Erva ends with 'You're booked for Tuesday.' The difference is whether the lead is yours when they close the tab.
It survives the visitor leaving.
If the visitor disappears mid-conversation, Erva picks it back up by SMS. Most chat tools lose the lead the moment the browser tab closes.
It uses your knowledge.
Erva only answers from the specific knowledge base you trained her on. She does not guess, hallucinate, or invent pricing out of thin air.
Results That Speak
Volumes
What Service Businesses See from AI Web Chat.
* based on 757Comply client data, 2025-2026.
NO SURPRISES
Frequently Asked
Questions
Will the chat slow down my website?
No. The widget loads asynchronously and adds well under 100 milliseconds to page load time. Core Web Vitals are unaffected.
Will visitors know they are chatting with an AI?
Erva introduces herself by name. If asked directly whether she is a person, she answers honestly. Most visitors do not ask, because the conversation feels natural enough that the question does not come up.
Can Erva tell the difference between a real visitor and a bot?
Yes. She is trained to identify and ignore scraper traffic, click-through bots, and obvious spam. Real visitors get her full attention.
Does the chat widget work on every website builder?
Yes. The widget installs as a single JavaScript snippet — works on WordPress, Squarespace, Wix, Webflow, Shopify, and custom-built sites.
Can I see every chat conversation?
Yes. Every conversation lives in your unified inbox, alongside texts, Facebook DMs, and Google Business Messages. Search, filter, and review at any time.
What if the visitor wants to talk on the phone instead?
Erva offers it. "Would you rather just give us a call? Here's the number." Many chat conversations end with the visitor calling, which is also fine — Erva picks up on the other end.
THE ERVA ECOSYSTEM
Pair AI Web Chat
With...
AI 2-Way Messaging
When the chat continues after the visitor leaves the site, it picks up instantly by SMS.
AI Appointment Booking
The intelligent engine that powers every seamless 'pick a time' moment inside the chat.
Voice AI Receptionist
When the visitor says 'can I just call you,' ERVA picks up there too without missing a beat.
The Full Ecosystem
The 757Comply Virtual Employee includes 6 core capabilities working together to capture every lead.
READY TO START?
Want to See ERVA's Chat on Your Site?
Test the AI web chat live right now, call our team directly, or view our plans to see how ERVA can transform your website into a 24/7 booking engine.
757Comply built the first industry-standard autonomous AI Virtual Employee, Erva. Designed specifically for U.S. service businesses to answer calls, reply to texts, and book jobs 24/7.
Connect
Call Erva Now
(757) 818-9211
© 2026 757Comply LLC. All Rights Reserved. Erva is a trademark of 757Comply.